Knowledge is Power: Top Tips for Delivering Training that Sticks

In order to be a well-rounded business analyst, you need to be able to train your users in on how to use the tools and documentation that you have provided them with. Not your strong suit? No worries – with the right training techniques in your toolkit, you’ll be able to deliver stellar training that will stick with your end users! In my presentation, we will discuss the ADDIE method of training development, as well as provide different training tools and techniques that will resonate with each of the four basic learning styles (visual, auditory, reading/writing and kinaesthetic. You will walk away with a toolkit complete with training techniques and tools that will allow you to deliver training that sticks and ensure the success of your projects!